What happens when you combine mentorship, emotional intelligence, and people-first leadership? You get the award-winning culture of Novant Health Rowan Medical Center. In this episode, Nicole Greer, the Vibrant Coach, sits down with two transformational healthcare leaders: Kendra Bowman, Radiology Manager and engagement award-winner, and Gary Blabon, President and COO of Novant Health Rowan Medical Center.
Together, they dive into what it really takes to create a workplace where people thrive—from remembering names to empowering frontline workers to rise into leadership. With heart, humor, and wisdom, Kendra and Gary share stories of growth, resilience, and the power of seeing potential in others.
Whether you’re in healthcare or any high-impact industry, this conversation will ignite your passion for leadership with purpose.
Highlights from this episode:
[04:36] – “Be Better Tomorrow Than You Are Today” – Kendra reveals her personal leadership philosophy rooted in resilience, growth, and mentoring those who may not have had a strong foundation.
[08:47] – “Listening and Taking Action:” Kendra shares how simple acts of presence and empathy led to the highest employee engagement score in Novant’s Greater Charlotte region.
[20:43] – “You Should Run the Practice”: Gary tells the emotional story of the unexpected mentor who first saw leadership potential in him—and how it changed the trajectory of his life.
[28:05] – “Care for Your Team First” – Gary challenges the traditional patient-first model by emphasizing the importance of investing in your team before you can deliver exceptional patient care.
[33:57] – “It’s the Connections”: Gary reveals the real “secret sauce” to career growth—and it’s not just talent. It’s about respect, relationships, and showing up for people.
Connect with Kendra:
Email: kdbowman@novanthealth.org
LinkedIn: https://www.linkedin.com/in/kendra-bowman-a9a914266/
Connect with Gary:
Email: gablabon@novanthealth.org
LinkedIn: https://www.linkedin.com/in/gary-a-blabon-42835676/
