What if the biggest threat to your company culture isn’t strategy — it’s the jerks at work? In this lively and insightful episode of the Build a Vibrant Culture Podcast, Nicole welcomes back Rich Salon, affectionately known as “Rich the HR Guy.” Together, they explore the hilarious yet hard-hitting truths in his new book, The One Minute Jerk at Work.
Rich breaks down the damage caused by “jerk-like behavior” — from absenteeism and turnover to eroded trust and toxic workplaces — and offers practical strategies for turning things around. With humor and humanity, Rich introduces memorable personas like “Backstabbing Brian,” “Pessimistic Pete,” and “Shirking Sherry,” illustrating the real impact of poor behavior on culture, morale, and brand reputation.
Nicole and Rich discuss how leaders can confront difficult employees with courage and compassion, using one-on-one conversations and HR partnership. They explore tools like the “No Jerk Rule,” stay interviews instead of exit interviews, and reflective practices that build stronger, kinder teams. The episode closes with an inspiring message: anyone can change — even the office jerk — when given awareness, feedback, and grace.
Vibrant Highlights:
[00:02:46] – Rich explains the real impact of “jerk-like behavior” on trust, productivity, and profits.
[00:12:19] – The courage to deliver “tough love” and how it raises your leadership stature.
[00:23:56] – “Institute the No Jerk Rule” — a simple framework for creating a respectful workplace.
[00:28:49] – The power of reflection in leadership: learning from the biggest jerks you’ve met.
Connect with Rich:
Rich’s book: The One-Minute Jerk at Work: https://a.co/d/fOEbr2h
LinkedIn: https://www.linkedin.com/in/rich-salon-sphr-shrm-scp/
FB: https://www.facebook.com/rich.salon.12
IG: https://www.instagram.com/richthehrguy/
X: https://x.com/BusOwnConnect
Also mentioned in this episode:
The Stay Interview by Richard Finnegan: https://a.co/d/iGIa7BP
Listen at vibrantculture.com/podcast or wherever you get your podcasts!
Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.
Visit vibrantculture.com
Email: nicole@vibrantculture.com
Watch Nicole’s TEDx Talk: https://youtu.be/SMbxA90bfXE
